Items may be returned for exchange or store credit within 10 days of receipt if unwashed, unworn, unaltered and in original packaging with original tags, accompanied by the original confirmation email or invoice, and purchased through our website. We do not offer refunds.
Sale items and those purchased with a coupon code are final sale and cannot be exchanged or returned. Dalisay has full discretion in determining if items are in original condition when returned; products washed or worn will not be accepted.
Shipping costs are non-refundable. Return handling and return shipping costs are the responsibility of the customer. Dalisay will not accept any COD parcels nor is responsible for any returns that are lost, damaged, or sent to the wrong address.
Contact us at service@dalisayboutique and state your order number, style(s) and size(s), reason for return to receive your RA number. Kindly return all unworn, unwashed, tagged item(s) with the RA number provided, clearly written on the return box.
All returns sent to:
30 Turntable Crescent unit 47
Canada M6H 4K9